Below you'll find answers to common questions. If you have any other queries, don't hesitate to get in touch with us via the contact form or email hello@drifterscampervans.com.au

Where can I go in a Drifters campervan?

You can drive wherever you like, as long as it's not off-road. We have no limits on KMs during your hire. Please double-check entry to any remote campsites, they need to be 2WD accessible.

How do I book?

Bookings can be made in three simple steps:

1. Head to Camplify and sign up for an account.
Use your email address or Facebook login to create an account. We work with Camplify to ensure a safe transaction that includes insurance and roadside assistance.

2. Find the Hendrix profile here.

3. Make a booking request.
Input your dates and make a booking request. Ensure 'Available for Towing' is checked (even though this is not relevant to our van). We will respond with a confirmation if dates are available or a message if for any reason there is a problem.

4. Make payment and get ready for your trip!

Is insurance included and is there a security bond?

Yes, all bookings are made through Camplify and insurance is included at no extra cost. A $1000 security bond is required to complete the booking - this is held against your credit card but no charges are made unless an accident or damage occurs.

The bond is in place to cover things like:
– Repairing any damage that occurs during the hire; to the vehicle or the contents
– Cost of insurance excess if you are at fault
– Cost of refuelling the van if it isn't returned with a full tank
– Replacing lost items during the hire
– Cleaning costs if the van is not returned in an acceptable state

What happens if I break down, is roadside assistance included?

Yes, 24 hour nationwide roadside assistance with NRMA is included. If you break down, lock your keys in the vehicle or something else unexpected happens, call 1300 416 133 and you'll be assisted immediately.

Is bedding included?

Yes! The van comes with a queen-sized feather and down duvet and two pillows. The quilt set is hotel quality 100% cotton so you have everything you need for a comfy night's sleep wherever you are. There are also bath towels and beach towels.

Can I drop the van off somewhere different to the pick up?

No, sorry. At this time we don't have the capacity for one-way trips and the van must be picked up and dropped off to Marcoola on the Sunshine Coast in Queensland. It's about 5km from Sunshine Coast Airport and a great central spot for exploring South-East Queensland.

Is there power?

Yes, the van has a second battery powered by a rooftop solar panel. Everything in the living space of the van runs on this - including the fridge freezer, speaker, and internal lights - so you'll never run the main battery flat or be without power. There is an inverter for a mains plug and USB outlets.

Do I need a powered campsite?

No, the van is fully self-sufficient and there is nothing to plug into a powered site. Unpowered is perfect!

Can I bring my cute little puppy?

We are very sorry but pets, big or small, are not allowed in our vans.

Do I need to pay for toll roads?

Nope. Brisbane city has a few toll roads and if you’re driving through it’s likely you’ll hit one. All good! The van is set up to use them and the cost is inclusive in your hire.

Do I have to clean the van?

The van must be returned in the same state it was at the beginning of the hire. Kitchen items should be cleaned and rubbish removed. Charges will be taken from the bond if it is returned in an unacceptable state.

What happens if I get a ticket?

If you get a parking ticket or speeding fine, you will be liable to pay it.

Who can drive the van?

You must hold a full driver's licence and be aged 21+ to be insured to drive the van. The vehicle has an automatic transmission, cruise control and a reversing camera which makes it easy to drive and park.

Where can I camp?

There are some beautiful camping spots available including national parks, forest retreats and beach camping. National parks can be booked online for Queensland and NSW for as little as $5 per night - just make sure they are accessible with 2WD. The WikiCamps app is also a great resource for a range of camping options ($7.99 to download). There are some great free spots - just make sure it’s legit. Pulling up anywhere and sleeping for the night is generally not OK in Australia and can land you a hefty fine.

Can I bring my surfboard or SUP?

Yes, we have roof racks if you want to bring your boards along. You must supply your own straps and ensure they are correctly attached; you are responsible for any damage that may occur to your own items whilst hiring the van.

What is the minimum hire period?

The minimum hire period is two nights.

Why do I have to book through Camplify?

Booking through Camplify means a safe and secure transaction for you, the hirer, and us, the owners. All bookings include insurance and roadside assistance at no extra cost to you. It's free to create an account and by signing in all conversations go through Camplify - making the pre and post-hire process simple for both of us. Feel free to email hello@drifterscampervas.com.au if you have any questions.